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~ 650 employees,
> 350 customers,
16 locations worldwide

Upgrade FS-ICM

Helsana Insurance AG

FS-ICM Release upgrade from EA-APPL 500 to EA-APPL 604 (EhP 4)

After several years of operating their FS-ICM system, the Helsana successfully upgraded their system from EA-APPL 500 to version EA-APPL 604, Enhancement Package 4.

The enhancements EhP3 and EhP4 for FS-ICM were activated and included new functionality. The portal functionality for standard contracts, included in EhP4, were set to productive.

The technical upgrade included a database conversion, a necessary requirement, and a small number of name space conversions. The settlements process was transferred to the new settlements functionality, which was part of EhP3. The new reserves process replaced the cancelation of reserves functionality.

ConVista ensured the success of the project, thanks to the extensive experience of our consultants, and their “SAP Incentive and Commissions Management” expertise.